I've been a patient of Dr. Shapiro for years. He's really a good doctor. On my recent visit I was surprised to see a blonde lady sitting at the front desk. She seemed nice when I arrived, BUT, when it came time to check out, she talked to me like I was a 3 yr old. She acted like I didn't know what work I had done. Then wouldn't stop talking long enough for me to ask how much I had to pay. When I go back for my next appointment if the blonde is there I will walk out and not go back. My friends who go to Dr. Shapiro feel the same way. Please Dr. Shapiro bring back the other lady you had there, she's a real asset to your office.