I took my daughter to Dr. Ortuzar for several years until recently when she made a mistake I could not ignore. She only gives information on the treatment option she wants your child to have and withholds information so you cannot make an informed decision. The last straw for me and my daughter is when she failed to educate us on the options to protect teeth during braces and then when the braces were off blamed my daughter for the cavities. She told my daughter her teeth looked ugly-that is cruel. I had to take the little information I could force her to share with me and do research on my own to find treatment options. I have since taken her to a new dentist who kindly provided all treatment options available. Her teeth look beautiful again after some simple treatments never mentioned by Dr. Ortuzar-her only option was an expensive cosmetic option which she told me my daughter couldn't have until she learned to brush better (the next dentist said the cavities she had were not due to poor brushing but difficulty getting to the area because of braces). Dr. Ortuzar also ignored two cavities in my daughter's mouth (I took her for cleanings every six months) resulting in very deep caries which now have to be watched for root canal.
out of 5 stars
