Arrived 10 mins early for appt. waited 1 hr. No appology, no explanation. Had 2 metal crowns removed due to allergy to metal and a bridge installed. Crown broke in half causing extreme pain and had to be cut out. Temporary broke in half 2 mins. from appt. Expressed concern that build up of tooth under crown was too much, and front anchor tooth of bridge was sensitive. Was assured that front tooth had plenty of cement and nothing could get in. I would have a perfect crown. The color of the bridge and crown did not match any of my teeth. Saepoff made another temp and saw it was very thin in the center offered to file off the tooth above it. I went to another dentist for the permanent crown and they discovered the bridge installed by Saepoff "rocked." I would need it fixed by Saepoff because decay could get in. All work done by Saepoff failed and was redone by my current dentist. There was so much trauma caused by Saepoff that my current dentist hopes that I won't lose my teeth. 10 months I could not chew on that side of my mouth.