I was recommended to Dr Files by a friend of mine (who herself had a great experience with him). He had been really great in accessing and explaning every details to me.The staff has all been good each time I went to see him and would greet you by your name. They even provide you with cost specific details before you start any procedure(specifically categorizing for the amount covered by insurance and the cost to be payed by pocket).
About Hygienist: The hydienists at Dr Files office are also great. They do a pretty good job at cleaning your teeth.