Overall, I was very impressed with Dr. Files. I needed crown work and selected him based on the positive reviews I read in this website. Based on my experience at his office, I agree with the favorable opinions I read here. His staff is very professional and courteous, they got me right in, and they handled all the insurance billing and paperwork. Dr Files was excellent. He was genuinely concerned about my situation, was patient with me, and did very good work. I highly recommend him.