My wife and I are looking for a new dentist and used Dr. Oogle to find a recommendation in Redmond. We have both had negative experiences with dentists prior to this point so felt it to be important to meet a propective dentist before commiting. We set up an appointment with Dr. Frost. for a meeting and arrived 5 minutes early to be sure we were on time. The receptionist was very cordial and told us he was with a patient and would be with us in 5 minutes. We waited 10 minutes and the receptionist, once again, apologized that the Dr was going to be another 5 minutes. We waited another 10 minutes and the receptionist, once again, apologized that the Dr was going to be another 5 minutes. We decided to depart because we felt Doctor Frost had set the meeting agenda and did not recognize that we are also professionals and had committed over $100 in lost wages getting to, waiting, and returning to work. We felt Dr. Frost set the tone for any future appointments that his time is much more valuable than his patient's time. We wish him well in his practice, since new customers are clearly not important to him.
Bob Ross
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