Dr. Broom is down to earth, warm and laid back. He gets the job done well and does not suggest a lot of extra stuff that is unneeded. He helped me find a good, affordable, orthodontist and avoid needing a tooth implant. I love the the office is not fancy. I prefer the fees to be lower than to have a spa like environment. I was never able to stay with a dentist before Dr. broom because they all made me feel nervous and uncomfortable but Dr. Broom is different.