All the techs as well as Dr. Danieli have great senses of humor and there's always decent music playing to lessen the stress. Oh, and there are those cool massage pads! The place is always spotless and they don't get too upset when I accidentally forget an appointment. I've only had one billing error in the 7 years I've been patronizing the establishment. Dr. Danieli only recommends work that ~needs~ to be done and never pushes unnecessary or unwanted procedures. She is also very knowledgeable about new technologies and treatments.
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