Worst dental experience ever...
- on two separate occasions mine or my husband's appointment was never put in the book even though we had waited about two months to be seen. No accomodation made to fit us in when they realized the error.
- my average visit lasts 2 1/2 hours even though all I require is a cleaning every 6 months. I wait about 30 minutes between each procedue (cleaning, x-ray, cancer screening, etc).
- the office is unorganized and understaffed. Dr. Arnold is being asked questions regularly while he's seeing patients and he seems distracted. And he has discussed other patient's issues with his staff while treating me. Very unprofessional!
- I have to sit and wait for my x-rays to be processed (30-40 minutes). They're not digital even though that's pretty common with other dentists now.
- In my first meeting with Dr. Arnold he recommended I get braces for cosmetic reasons. My teeth are straight and I have always been complimented on them by dentists in the past. It made me feel like he was just trying to make a buck.
I have never had a bad dental experience. I went to the same dentist for 9 years, but switched to Dr. Arnold when we moved to Berkeley. After 1 year we are finding someone else
out of 5 stars
