Dr. Lagerman and his staff are great to work with. The procedure was pain free and he did an excellent job. I didn't need any adjustments afterwards (I had a root canal with two porcelain crowns). His staff is also wonderful. I didn't have childcare and offered to reschedule. His receptionist (Jean) told me to come on in and she would watch my 18 mo. old! She's done it more than once too! Now, that's customer service!