I am definitley a dental coward in every aspect; Dr. Lo was gentle, caring and very effective - I have two extractions performed, no post op bleeding, very little pain after the surgery although I did start to get pain 5 days after and they increased my antibiotics and that helped a great deal. Definitely a very gentle caring doctor - need extractions and implants (that's next) go to him... cost could be better and scheduling is restrictive.