This was the worst experience I have had at a dental office. At one point he took his hands out of my mouth, reached into his pants pocket, and got his car keys to give to someone. The office did not review the costs upfront with me, subsequently I owed more than I could pay at one time. I was told a procedure would most likely be covered by my insurance and it was NOT. He was told of my fear of pain and seemed aggravated that I need two numbing shoots. I felt they took excessive x-rays during my root canal. The first time I was scheduled for dental work, I called the office about painful sores in my mouth, and they still wanted me to come in. Instead of referring me to a doctor to have the sores examined (turned out to be herpe sores), he suggested an over-the-counter numbing agent. THIS WAS AN ABSOLUTELY HORRIBLE EXPERIENCE.