Had 4 wisdom teeth extracted. I was able to get a consultation appointment within three days of calling, and had procedure two days after that. Clinic operates at a brisk pace (appt took only about 1 hour total including recovery) and my first impression was that the practice was a "treat 'em and street 'em" operation. However, Dr. Heise and his staff did take ample time to explain everything and make me comfortable. It is accurate to say that the practice is efficient but careful with their patients. The procedure was somewhat less painful than anticipated, thanks to very very good comfort sedation. Cannot gauge cost as I don't know the going rate for similar procedures, but it pretty much maxed out my dental insurance for the year (and I have double coverage) so the procedure seems expensive, but if you need it, you need it, right? Waiting room could have been a bit larger for the volume of patients to be seen during both of my visits there. I have no problem recommending Dr. Heise to anyone who needs a similar procedure done.