I had a problem with the staff in this office who assured me I was pre-approved for dental work. I had the work done and then two weeks later the office called to say that I wasn't "pre-approved" and that I owed a few hundred dollars more on the treatment. If they had been honest up front and not lied about my being preapproved, I wouldn't have been surprised with a bill that I wasn't prepared to pay. Thus, I no longer go to this office and would advise people to shy away.