Dr. Payor removed a failed implant that a dentist in another city had put in. He was straight-forward and completely open about my options and what I should do. Knowledgable, professional, skilled, personable ... I can't speak highly enough of the man. But what made this experience truly great is his office staff, from the nurse that talked me through after-care, to the person that handled the money. (Trish) My insurance was provided by a company that had gone bankrupt the year before and Cigna tried to say I wasn't covered (I was). Over several months Trish patiently worked with me and Cigna to get them to pay their fair share. Highly recommend going to Dr. Louis Payor!