I had a toothache yesterday and I called around to a couple of places when I got to work at 8:00 am for an appointment. Dr. Zager's staff answered the phone were very pleasant, cheerful and understanding. I got an appointment time for 9:30 am. I went in they took my X-ray and the doctor extracted my tooth. While waiting for my mouth to get numb Dr, Zager and I talked about things going on in our lives. He is very personable and professional. All while he was working to extract my tooth which was not cooperating with him at all. He explained to me what he was doing. Makeing sure I was confortable and not in pain. There was no pain at all and the tooth was extracted successfully. This office has great Customer Service and I will be recommending them to everyone. They are better than my regular dentist.