Review by
Allen Green
Stars:
1.0
on
2007-04-18
Link
Facilities:
Service:
Painless:
Results:
Cost:
I spoke with the nurse that I was very anxious and nervous about having a tooth pulled and was severely afraid of needles. I explained very carefully that I needed her at my side to calm me down during the process. She specifically assured me she would take care of it. I even confirmed her understanding the day before my visit. At the time of the pulling, the nurse left the room and I requested she be there with me like we discussed. Dr. Cress said that he runs the office and not the patients. After explaining my situation, he promptly told me to leave his office and would not do the procedure. I found this to be extremely rude, unprofessional, and uncompassionate.. I also missed a day of work.