I requested my copies of my dental records from Dr. Garrett's office. Years ago he placed veneers on my two front teeth and I wanted the records so I could give it to my current dentist in case he needed any of the info. At the same time I asked for all of my records. The receptionist first told me Dr. Garrett doesn't give copies of doctor notes so I put my request in writing. I was then told part of my records were in storage and it would take time to retrieve them. I waited and when no one called, I called the office and spoke with the receptionist again. Once again the story had changed. Now I was being told that the doctor notes had been lost but they had all the other records. I again doctor put a request in writing and stated everything I had been told. I was then sent a letter stating the office didn't have my records. In the letter it gave specific info. as to the age of my veneers. Even I didn't remember and only doctor notes would have this. I called and spoke with Dr. Garrett who told me he didn't know what happened to my records even the recent ones and the receptionist must have just guessed a lucky guess as to the specific age of my veneers.
I dislike being lied to.
out of 5 stars
