Review by
bunnerrunner
Stars:
1.0
on
2012-11-06
Link
Facilities:
Service:
Painless:
Results:
Cost:
I have never been treated as poorly by a doctor. I needed a replacement sleep apnea oral device, but my insurance had changed and new one would not allow me to go back to UM. HAP told me to call a list of oral doctors to find one to provide the service (yes, HAP is crappy insurance). Found Dr. Yapa, fully explained situation on phone, was assured he provided this service, made appt despite the fact the office was an hour away from me....got there only to be told by Yapa, "I'm a surgeon, what are you doing here?". Nevertheless office staff said he could make me the device, but they needed to get insurance approval so all they could do that day was xrays (why didn't they do that before!!). X-rays were in May but it took until Sept for HAP to finally approve all the office visits and procedure codes. Finally had an appt to have mold made, Monday morn appt. Late Fri afternoon rec'd call from office stating they had to cancel appt because Yapa no longer performs this service! But the most incredible part is they still expected me to pay $110 for the xrays! I have never been so angry and told the billing person that I would be sure to post this situation online, and that Yapa would have to sue me for the $$. Avoid!!!