The doctor is a nice man, and gentle with his work. However, he and his wife (also a dentist) occasionally recommend expensive, unnecessary surgery -- as in the previous dentist knew of the same condition but thought it didn't require surgery since it wasn't hurting anything. Also, of the 5 or so dental techs I've had there now, only one was gentle. One of them (a temp, I was later told) was downright damaging with the floss -- and then, once I was bleeding profusely and flinching a lot, told me I wasn't taking good enough care of my teeth!