Read review posted by Worried Mother on Sept. 17, 2014, 12:11 p.m. for Dr. John Frattellone - Oral Surgeon

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Read review posted by Worried Mother on Sept. 17, 2014, 12:11 p.m. for Dr. John Frattellone - Oral Surgeon

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Dr. John Frattellone DDS - Oral Surgeon

4.0 based on 3 reviews

out of 5 stars

Lincroft, NJ

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Review by Worried Mother Stars: 1.0 on 2014-09-17 Link

Facilities:

Service:

Painless:

Results:

Cost:

Please save yourself the frustration if the doctor's ego allows him to actually spend time with you and answer your questions then you will be surprised! His office is even worse filled with the most incompetent staff I've ever encountered. They made four consecutive mistakes on my son's file and due to their mistakes they told us we would have to wait another 3 weeks to have the procedure done (this after already waiting 5 weeks). In the meantime, my 9 year old was just supposed to be in pain. The lack of accountability is astonishing. We wound up finding another oral surgeon and the experience has been night and day.

About Front Desk: The front desk staff is completely clueless. It took close to 30 minutes just to set up an appointment. My son's paperwork "fell threw the cracks" and they were late on submitting the insurance approvals. Then when they submitted the insurance approval they did so incorrectly 3x in a row and I had to tell them what the error was (they put my son's birth date as the date of service). Then told us we would have to start from scratch - meanwhile my 9 year old was in pain.

Front desk:

I know this doctor: 2 Months