Read review posted by Anna1231 on Feb. 17, 2016, 1:10 p.m. for Dr. Peter Scharfenberger - Oral Surgeon

Dr. Peter Scharfenberger DMD - Oral Surgeon

4.0 based on 7 reviews

Rating out of 5 stars

Massapequa, NY

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Review by Stars: 1.0 on Link
I went to dr. scharfenberg about two years ago as an emergency because my wisdom tooth was infected and I was in an extraordinary amount of pain. I will say that dr. scharfenberg was great. after waiting for five miserable hours in the waiting room in tears from the pain, he was very compassionate and understanding. I went under and when I woke up he told me it took 20 minutes. (I still don't understand why I had to wait five hours for a 20 minute appointment, but that isn't even the worst of it.) after i woke up, the assistant told me that my crown had fallen off during the procedure. she put it back on, tested the bite and asked me "how does it feel?" I told her it didn't feel right, and she asked "it doesn't feel right? or it feels numb?" I told her again, "it doesn't feel right." this nasty girl then rolled her eyes and walked away. now, two years and about $3000later, I have to get the root canal that was under that crown redone. it got infected due to trauma from the bite being too tall. all because some angsty, miserable 20something year old dental assistant doesn't care to do her job right and clearly does not enjoy interacting with the general public. I will not go back there or refer anyone for this reason alone.

About Front Desk: the receptionist was so rude, on the phone and in person. even when I was sitting there in tears from the pain. I kept asking her how long it would take because I was in so much pain, and every time she answered me her attitude got bigger as if I was some sort of burden. even when I asked her for an ice pack she made a fuss about it. she didnt even offer to have me lay down in one of the recovery rooms, I was laying down across the uncomfortable wooden chairs instead. it surprises me that such a nice and professional oral surgeon would have such disrespectful people represent his practice. it is a huge turn off. I've had reception jobs before and yes they can be stressful, but I would never take it out on a customer or client. it's common sense. all as a matter of fact, I think the receptionist and the dental assistant who was also rude to me may have been related, based on the way they were interacting when I left that day and when I came back for a follow up. the apple doesn't fall far from the tree I suppose.

Front desk:

My Experience:

Duration: 20 minutes, from what I was told (was under anesthesia)

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