Read review posted by F on June 13, 2013, 5:03 p.m. for Dr. Jules Roberts - Oral Surgeon

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Read review posted by F on June 13, 2013, 5:03 p.m. for Dr. Jules Roberts - Oral Surgeon

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Dr. Jules Roberts DDS North Shore Oral Maxillofacial - Oral Surgeon

3.0 based on 7 reviews

out of 5 stars

Plainview, NY

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Review by F Stars: 1.0 on 2013-06-13 Link

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Dr. Roberts told me that I had to go to the hospital to remove a tooth because I had heart surgery years ago. He then told me that because it was in a hospital the $750.00 tooth extraction would not be covered by insurance. Actually, my hospital bills would be covered by insurance, but not the actual tooth extraction. (Can you imagine the cost just to remove a tooth!) In fact, the reason he wanted to put me in the hospital was because his office is old and not suited for extraction. And the $750 fee (to doctor only for extraction) is ridiculous for a doctor that was part of my insurance plan. Non covered dentists charged $450 for the whole procedure! There's a reason there was not one patient in his office. (Oh, and my tooth was removed by a professional dentist 2 days later at no cost in his office. It took him 5 minutes to remove!)

About Front Desk: Rude, unfriendly. The receptionist hung up on my daughter. The office was to call us to schedule an appointment by the next day but didn't call until the next week. They knew I was in pain and promised to call but made me wait one week! Then the rude receptionist lied that she called my daughter! When my daughter challenged her on it, she hung up on my daughter. Absolutely obnoxious and unprofessional!

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