Read review posted by Smiling Patient on Aug. 10, 2016, 4:43 p.m. for Dr. Jules Roberts - Oral Surgeon

Home NY Plainview

Read review posted by Smiling Patient on Aug. 10, 2016, 4:43 p.m. for Dr. Jules Roberts - Oral Surgeon

Like Dislike

Dr. Jules Roberts DDS North Shore Oral Maxillofacial - Oral Surgeon

3.0 based on 7 reviews

out of 5 stars

Plainview, NY

Map & Address

Post a Review

Review by Smiling Patient Stars: 2.0 on 2016-08-10 Link

Facilities:

Service:

Painless:

Results:

Cost:

The secretarial staff is absolutely horrible!!! I called for an appointment and told the front staff that i according to my dentist i may need a surgical procedure. The woman told me that she absolutely would not take the x rays from my dentist because he was not good and was only after the money, and that his equipment was outdated. I went for a consultation and she made me take another full set of xrays. after the xrays, i told Dr. Roberts what the other dentists told me, that i had to have the tooth pulled. After he read the x-rays, he could not tell which tooth had to be pulled, and did a gum test. My thought (and i am in healthcare was that if his equipment is so good why could he not diagnose the problem). He did a gum sensitive test and said " I am pretty sure that is the tooth that needs to be pulled". Since pulling a tooth is permanent, i called to cancel my appointment and told them that i would go for a second opinion. The same secretary yelled at me and said "don't tell me the doctor is not good because you don't feel like coming, we don't need you, never come here again". So much for bedside manners or for professionalism with patients and other professionals as they trashed the other dentist. NOT recommended!

About Front Desk: Absolutely horrible!!! the woman only likes to fight and trash other dentists

My Experience:

I know this doctor: first visit after many years