Review by
Smiling Patient
Stars:
4.0
on
2008-01-17
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Hunter was recommended by my regular Dentist, Dr. Dan Kenney (great Doctor).
The staff was excellent, procedure went well and waiting on recovery to judge entire treatment success.
The problem I have - when I went in their office, I mistakenly told them I had no dental insurance. When I returned home that night and my wife informed me we DID, she called the next morning to help recover the expense.
Unfortunately, the staff was not as interested in helping us recover insurance funds as they were in my procedure.
That was back in November - to this day they have not responded to our insurance company, and told my wife during the initial call after the procedure they had received payment and it would be up to us to help recover payment from the insurance company.
Summary - I'm scheduled for a follow-up in February with Dr. Hunter. However, I'm not as interested in making the appointment as I once was.
Dr. Hunter is a great guy and a skilled professional. His nurses and staff assistants are wonderful, He may need some soft-skills training for his administrative staff.