Review by
Smiling Patient
Stars:
2.0
on
2006-09-13
Link
Facilities:
Service:
Painless:
Results:
Cost:
I'll never go back!
Put in a crocked implant and it had to be pulled out (ouch!). Prior to that, I had not 1, but 2 unsuccessful procedures (root canal through gum line) on the SAME tooth. They made a lot of money off of this tooth.
LaBriola offered to replace the implant for free, however I declined (as I figured if no other procedure was successful with him on this tooth, it was time to let it go or go somewhere else). Since he offered to do the procedure for free...I asked for a partial refund since I elected to forego the procedure. Nothing. Since then, I did have a 2nd opninon with a leading oral surgeon in Reston (Hussman I think) and he said that I needed a bone graph in that area....which was completely the opposite of what LaBriola concluded. I've lost faith in LaBriola...and would not go back...even if it was FREE!!
Oh yea...one time I went to LaBriolas office for a follow-up look. They seated me in a room....and forgot about me. Left me sitting there for 1 hour!!! Finally, I left. I went back (b/c I had to) and complained about the wait (after all - I did have to take off work)....LaBriola never apologized. That's why Customer Service getsd a POOR rating.
out of 5 stars
