I had braces on, for a relatively short time of 2 years. My only complaint is the hours. They're only open 4 days a week, for like 7 hours a day; absolutely ridiculous! They don't even take calls to make appointments any other day then the days they're open. Mon., Tues., Weds., and Thurs. Forget about contacting them any other day of the week!
Otherwise, when you do get the rare chance of getting in, the work they do is good.