The office is beautiful we love the fish. When I first walked in I thought oh no this is going to cost us. However their downpayment and payment plans are reasonable. The way they do braces is practical and can save money. Dr. Rosen's a sweetheart of a guy, very gentle and kind to the patients. I've never seen a patient walk away without smiling or not smile when they get called back! My daughter was always afraid of the dentist/orthodontist but after Dr. Rosen she can go to both without tears or fear! The staff is amazing, so kind and welcoming you feel like family, like they know who you are when you come in. They're also great to my other kids who aren't patients with dinosaur toys at the kids table, puzzles, kids chairs and of course kissy fish! That's what the kids call her! She's pink with a yellow tail and usually hides on the left side of the tank, from the waiting room! When you get your face close to the tank she comes out to say hi! Almost up to the glass! At least she does it for us! We love the staff and the office and will be sad to leave them when we move out of state! I only suggest Dr. Rosen to anyone and have given their pens to prospective orthodontic patients! They're wonderful!