out of Read Reviews for Dr. Jack Dubin
Smiling Patient
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Dr. Jack Dubin
on April 11, 2017, 10:53 a.m.
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Dr. Dubin is a true professional with a love for his craft and a caring heart. He is very experienced and efficient. I am satisfied with the care that I've received from him and his staff for more than 10 years.
About Front Desk: They contacted me twice before my appointment. I always receive a warm welcome and friendly smile when I arrive. They are curious about the wellbeing of me and my family.
Front desk:
Hygiene rating:
About Hygienist: Friendly and great service.
Hygiene time: 10
My Experience: Exam & Consultation, X-Rays
Duration: 15
I know this doctor: Over 10 years
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Smiling Patient
dislikes
Dr. Jack Dubin
on July 21, 2016, 1:11 p.m.
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I absolutely cannot recommend Dr. Dubin and regret having been with him for 10 years. First, he saw that my root canaled tooth was decaying on the x-ray, but did "not want to tell" me in the hope that it would "get better by itself". For more than a year, I was in terrible pain without diagnosis, with (as I now understand) abscesses from the root draining from the gums until I finally developed vertigo, googled my symptoms and self-diagnosed.
The tooth had to be pulled, it was entirely black when it came out and the dental surgeon said that there had been so much bone loss that there was no hope for an implant. I was very lucky that I did not have severe blood poisoning from the infected tooth.
I don't know why I continued to see Dr. Dubin... On Monday, during the cleaning I experienced some pain when the hygienist scraped under my gums. Dr. Dubin determined that I needed a new crown and had me scheduled to come in the next day. Fortunately, I took my children the same afternoon to their pediatric dentist, Dr. Brian Yoshida and I mentioned my crown. I wanted a second opinion and you can imagine my shock when he told me after thorough examination that my "tooth was perfectly healthy" and I did "not need a new crown" at all!
My Experience: Crown
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Nice friendly manner but seems to love to put in crowns. With my wife the first one would not fit and it took three attempts to get it right which made us get a 2nd opinion. He was good with the kids but advised me I needed 5 crowns which seems a bit over the top. And now he's trying to tell my wife she needs another one where 2 months again he missed that completely.
I know this doctor: 1 year
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My story: A couple of years ago, he had a good front office staff and I felt comfortable with his experience (25+ years). Over time and more recently, he has had frequent changes with his staff and I have been less and less satisfied with his quality of care. He is more than willing to bargain, by knocking off insurance co-pays and offering 2 for 1 deals sometimes 'to help me, the patient'. He claims to be on the patient's side, as opposed to the insurance. However, his billing methods are always incorrect and seems to bill the insurance for days that I'm not even admitted. What finally made me decide to change dentists, was when he said I needed two crowns, numbed the area, then drilled half of each tooth off AND THEN took an xray for insurance (if insurance wouldn't see the need without him cutting the tooth, does it really need replacing?). I have had a few visits where I went in for something minor and walked out with several treatments and had to pay more than I was told. He said not to worry and I would be billed, but wasn't happy with the amounts I was able to pay. His equipment is duct-taped and I have seen them admit patients one after another for xrays without disinfecting. His assistant is also VERY rough.
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Dr. Jack Dubin is a great doctor. Very friendly and nice, he always makes you feel comfortable.
THANKS JACK!
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