My story: A couple of years ago, he had a good front office staff and I felt comfortable with his experience (25+ years). Over time and more recently, he has had frequent changes with his staff and I have been less and less satisfied with his quality of care. He is more than willing to bargain, by knocking off insurance co-pays and offering 2 for 1 deals sometimes 'to help me, the patient'. He claims to be on the patient's side, as opposed to the insurance. However, his billing methods are always incorrect and seems to bill the insurance for days that I'm not even admitted. What finally made me decide to change dentists, was when he said I needed two crowns, numbed the area, then drilled half of each tooth off AND THEN took an xray for insurance (if insurance wouldn't see the need without him cutting the tooth, does it really need replacing?). I have had a few visits where I went in for something minor and walked out with several treatments and had to pay more than I was told. He said not to worry and I would be billed, but wasn't happy with the amounts I was able to pay. His equipment is duct-taped and I have seen them admit patients one after another for xrays without disinfecting. His assistant is also VERY rough.
out of 5 stars
