Review by
Smiling Patient
Stars:
4.5
on
2005-08-08
Link
Facilities:
Service:
Painless:
Results:
Cost:
Those other reviewers must have been Dr Quo's Mom and Dad. Here is my experience:
(1) Full payment is up front, so if you don't like the treatment, you can walk away from your money or just endure the pain. We did the latter because we could not afford to pay double.
(2) The office staff is there for the convenience of the dentists, not the patients. Inflexible at best, surly at worst. The only time I received any pleasant treatment was when they needed a check from me. "Give me an appiontment next month the same time as today's appontment" is considered an unreasonable demand by the staff.
(3) There is always a long wait in the remarkable uncomfortable, cramped waiting room. Why can't they call when they are running late? We get charged if we are late or miss an appointment, but there is no reciprocity.
(4) They don't mind if your kid is in pain. Is it necessary to have the kid in tears for every adjustment?
out of 
