Review by
AbbeyBaker
Stars:
1.0
on
2017-02-03
Link
Facilities:
Service:
Painless:
Results:
Cost:
Completely insensitive, impersonal & rude. All I asked was if they had an alternative for this one "cuff" or "link" they put on back teeth because it caused me extreme discomfort, & also asked if they could expedite their process on my bottom teeth. The technician walked away & went & whispered to the other & started laughing & no one talked to me for 20+ mins. Then Lloyd came over & basically went off on me in front of all their staff & other patients. Saying that he had been doing this for 40 years, called me ignorant, telling me I need to 'get a clue', "I don't care what type of braces your friends have, THIS IS THE WAY I DO IT. I'M IN CHARGE OF YOUR TREATMENT PLAN, THERE IS NO ALTERNATIVE", when all I asked was if they had an alternative for one piece. I left the office in tears. Previously when I have been in there the technicians have been extremely rude and making fun of me & mocking me when I express I am in pain, or refusing to let me go brush my teeth when they take my wires off, and y'all with braces knows how good it feels to finally brush without wires. And when they actually have worked on my teeth, the lady would get up & I'd be sitting there choking on my spit & the lady refused to auction or let me get up.
out of 5 stars
