I'm reluctant to post a negative review after a single visit, but our experience was so negative I feel compelled to.
We were VERY disappointed by our visit with our three-year-old. The dental assistant was fantastic -- very warm and comforting. But, Dr. Mitchell was very cold and borderline condescending; never even introduced himself.
Our son was very anxious and cried a lot, which we know would have been the case regardless of what dentist we visited. But Dr. Mitchell, instead of even trying to comfort him, admonished him instead, and then said to us, "You know he's only doing this for your benefit" as my son laid there screaming.
This is not a criticism of Dr. Mitchell's medical aptitude. It's about "bedside manner" and personality. Maybe we caught him on a bad day, but he strikes us as someone who'd be more comfortable treating adults. Plus, the office is less child-friendly compared to other comparable practices we've seen...which wouldn't be an issue, frankly, if the balance of the experience had been positive. Our new pediatric dentist is far more to our liking, and my son is far more comfortable.
out of 5 stars
