I took my daughter for an exam & noticed that the x-rays are done in the same room all the patients & their families are seen in (there is only one small room with lots of chairs so there is no privacy & is quite chaotic). This was quite concerning as everyone in the room would be exposed to the radiation from the x-rays. I heard Dr. Owens ask a lady if she was pregnant & then offer her a bib to wear to protect her from the radiation. But what about everyone else in the same room? I called his office with my concern & the secretary told me she'd have a technician speak with me. The next thing I knew a very angry sounding Dr. Owens was on the phone yelling at me "Who is this?!" I was quite shaken up by his confrontational, completely unprofessional, angry, aggressive tone. I told him who I was and he defensively told me that they use a "new" kind of x-ray that doesn't use any "chemicals" so there's no need to wear bibs for protection from the radiation. Dr. Owens had clearly had his practice questioned in the past as explosively defensive as he was. His response only reinforced my belief that this is very dangerous to do x-rays like this. I will be steering clear of this office.
About Front Desk: The front desk staff seemed nice & efficient.
out of 5 stars
