Dr. Mirelez pulled a tooth for me and provided follow up care. He also filled two fillings. My problem is not with him or his dental assistants everyone was very nice, although I did feel pressure to purchase implants rather than crowns (which I cannot afford). My problem was with his scheduler Stella. She called once to reschedule my appointment for another tooth to be pulled. When my rescheduled time came up, I called 2 days before to let them know I had a sore throat and would probably not make my appointment. Stella called me back and said that next time I would have to pay my co-pay up front because "I had rescheduled twice on them". I told her that bothered me because I had only cancelled one time, this time for the sore throat and they rescheduled last time. She said "that bother's you? When I called to reschedule your appointment the first time, you said you may have had trouble making it anyway". I didn't like her tone, it was unprofessional and uncalled for. I am a single mom, work full-time, go to school full-time and have limited free time for dr and dentist appointments. I told her I would find another caregiver and hung up on her. I certainly don't recommend this practice because of her!
out of 5 stars
