She initially told us our daughter would have braces for 18 months... we're going on three years with still no end in site. She's either incompetent or just doesn't care. My daughter dreads going to see her since she's so rough too. Last time in, Kimberly was literally putting all of her weight on my daughters mouth to get a band on. She also slipped and caused her mouth to bleed and never said sorry or anything. She has terrible bed side manners and we've seen her yell at the receptionist while up at the front. She seems completely unprofessional and she struts around the office like she's someone important. Don't go to her, if we hadn't already paid for everything then we'd be long gone.