Dentistry should not leave a person in emotional distress or left to fend for themselves in the middle of treatment even when they spent a lot of time clearly communicating their situation in concise detail. Unfortunately, this happened to me at Belle Forest Dental.
In one day, I was told, "We want you to come here as a patient" and "We refuse to help you." I tried to ask questions regarding why they all the sudden decided that they would not treat me and the answer changed several times.
***** should not be responsible for communicating with patients over delicate matters because she is uncaring and dishonest. She's a horrible communicator. I was refused treatment after I had already spent a good amount of money doing things according to this office's protocol. They lied to my face regarding a concern that I expressed to them. They disregarded my thoughts and feelings completely. A dentist who has even an ounce of compassion would tell a patient himself verbally or in writing why he cannot treat him/her and provide a valid explanation. I was refused treatment at the last minute, several weeks after my first visit. They left me in a bind.
out of 5 stars
