Review by
Smiling Patient
Stars:
2.5
on
2007-12-06
Link
Facilities:
Service:
Painless:
Results:
Cost:
Both my husband and I have seen Dr. Tinloy at least 2 or 3 times. He is an excellent dentist BUT his front office practice is terrible. I received a billing for which I had quesitons and have left at least 4 messages without benefit of a return call. I then contacted my insurance carrier and they explained he was "in network" and should not be charging me as on the invoice. I have said in each message left that I have no problem whatsoever paying for the services but would appreciate an explanation first. NO RESPONSE. His practice is now being taken over by Dr.Tah, I spoke with him and he agreed to look into it for me.
Now they turned me over to collection (for a ($95+ bill). Naturally collections wants me to pay and figure out later. Would you do that? How difficult is it to give an explanation. Would seem to encourage better patient relations.
I recommend him as a dentist but he is closing his practice. I do NOT recommend his front office.
out of 
