Dr Medina is great. I wasn't as impressed by his staff. I had a dental hygenist/assistant that hadn't graduated her dental assistant program yet. I told her I already had x-rays sent to Medina's office by my previous dentist. She took x-rays anyway, which I was charged for. Also, I had the office staff give me a quote for the cost of a new mouth guard with my insurance. They gave me a rate of $120 that I agreed to. So I went ahead and got a new mouth guard with Dr. Medina. Later I found out that my insurance did not cover the mouth guard at all as I was informed and I had to pay Medina's office an extra $250.