Review by
angry customer1
Stars:
2.0
on
2012-02-07
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Jacobs and staff present themselves as professionals however are far from it. I had cavities and a whitening on my treatment plan after the initial visit and was told that the whitening should come before the cavities. After waiting over a month for the whitening appointment, I'm in the chair, the doctor tells me the cavities need to be completed first. I had taken a day off of work and waited a month in vain.
This sort of incompetence is probably far from just a surface issue at this office. There is now way I was the first patient with a cavity and whitening on my treatment plan. He offered a cavalier "sorry" without owning the mistake. I'm taking my business elsewhere.
If you're looking for a dentist with attention to detail, this is not your guy. Keep shopping.
out of 
