I had high expectations for this practice, but my appointment was a major disappointment. The office manager is very nice. But on the day of my appointment the dentist I had an appointment with called in sick. No one called me to ask me if I would like to re-schedule, it was apparently assumed I would be OK with whatever dentist was available. More significantly, although I had made an appointment for a cleaning, the technician took about 20 x-rays, lectured me for 15 minutes on how to brush my teeth, and then told me she was not going to do a cleaning. She wants me to make an appointment for another procedure, then I can come back yet another time for a cleaning. I lost $100 out of pocket and an hour of my day. I will be going to a dental office for a cleaning, but it won't be here.
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