My review pertains to Dr. Palmieri's office in Alexandria (he maintains two offices). The service in that office was horrific. I showed up early for my first appointment which was scheduled for 1:45 only to find the door locked and a note on the door stating "closed for office meeting until 1:50". I still in the hallway with a broken foot (there were no chairs outside his office) until almost 2:00. When I was finally let in, I waited inside still while staff remained in the break room, no one assisting me. I started speaking with another patient who was also waiting. He relayed to me his horror stories with Palmieri's office: having his appointment changed on him 3 times, having to return for additional root canals, and discovering the price was far expensive than any other area endodontist.
When the staff finally led me in back & put me in a chair, they informed me they do not take my insurance. However, when I first called for the appointment they told me they DID accept my insurance. I started to leave when they said they could still do the root canal, if I was in pain, but I would "not be able to maximize my benefits". I was utterly disgusted and left.
out of 5 stars
