I went in for a failed root canal and was amazed that after draining the infection I was sent home with a temporary seal until my insurance approval came thru and since the doctor was out of town for a month I was left to live with the pain until his return. When I returned the assistant did the majority of the work which shocked me! I was told that above the 1,500 my insurance paid I was expected to pay over 400.00 at the time of service. I got them to agree to 100.00 down on the date of treatment and 50.00 payments monthly. I gave them a check for the Friday after service which was pay day, they cashed it the next day! I also over heard an assistant ask the doctor about another patients treatment while I was in the chair and I was disgusted to hear him say "put a temporary cap on it until insurance approval comes in" This is exactly why we need medical reform!! Patient care and comfort is no longer a priority! Money is the only thing they seem interested in, but of course with the spa like decore' to keep up it is understandable that insurance payment for treatment just isn't enough! I will never go back there. I'd rather be treated by a doctor that cares about his patients first and his vacations and decore' last.
out of 5 stars
