Read review posted by rqmax on Nov. 24, 2011, 8:45 p.m. for Dr. Donna Hager - Dentist

Dr. Donna Hager DDS - Dentist

3.0 based on 23 reviews

Rating out of 5 stars

Charlotte, NC

Map & Address
Review by Stars: 2.5 on Link
THIS WHAT I WAITED SEVEN YEARS FOR? As most of you know I DO NOT LIKE TO GO TO THE DENTIST, so Wednesday I go for the first time in about 5 years for a check up, cleaning and to look at chipped tooth. We made the appointment. weeks ago. We go there early to fill out paperwork, we had all the info needed. I go in to the chair and the assistant starts to get my info and asks if I have any concerns (same as I filed out on the check in paperwork.) She takes 18 x-rays and offers a $97.00 pre cancer screening photo, "we can do this for you today" the insurance does not cover it but we recommend it to be done yearly. I declined. S She steps out and the dentist comes in, she reviews the x-ray, asks if I have any concerns (same as I filed out on the check in paperwork.) and does an inspection of my teeth and gums as normal. She recommends the $97.00 test, I decline. She asks the assistant to take some photos of my teeth "for her records” and to show me her "plan of action". She goes over the "plan" and then asks if I have any questions. What about the chipped tooth I came in for? She says "we will fix that when we come back for a root canal and crown. I don’t have any sensitivity in the tooth to hot or cold so it can’t be that deep right? I did see a shadow on the x-ray where you said the chip was so we can just fix it later. You can let my assistant know when and where to refer you for a root canal and then I will make a post and a temporary crown , then you will come back again for the real crown. I asked her what a crown was and if it would last as long and function as a real tooth? What do you use to secure it to the post? You would think I asked her to run barefooted across broken glass to the other side town to get me a Starbucks the way she reacted to the question. After she finished sighing and grabbing pamphlets for me to read she said "I use a glass something something" to bond the crown in place. She then said I can schedule my cleaning whenever is good for me. Now hold on a second, I scheduled today for a check up, cleaning and to look at a chipped tooth right? She say's "we don’t clean on the first visit, we just want to take a look." WHAT THE HELL ARE YOU FREAKIN KIDDING ME! I asked her is there anything that we need to do later that will interfere with the cleaning? She says no, "we just don't clean on the first visit." (But you can sell me a test today, but not a cleaning?)..........she says we will have a full work up of everything it will cost to have all the other work done when I reschedule the cleaning so we can talk about it then. Like I would ever come back if you can’t even do what I asked for in the first place. You can do other stuff but not what i scheduled for....right! If I ran my store like this no one would ever come back, it's like this. You make an appointment to have an oil change done and a noise in your car checked out. I look at the car, figure out what is wrong. After about an hour or so I come to you and say "there are some other things we need to fix. I can schedule you to come back soon to fix them and I will tell you how much it will cost when you come back but I can look at you wiper blades to $79 today if you want me to. You ask, "what about the noise I came in for? I tell you we can talk about that when you come back, I don’t fix things on the same visit as when I look at them, and by the way you will need to make another appointment for the oil change. You would flip out, HOLY CRAP would you flip out!!! I bet when she takes her car in for service she wants it serviced the same day, on the same visit and when she goes to the doctor she wants’ a prescription when she get’s checked out. WHY IS IT SO HARD TO GET SIMPLE THINGS DONE? I was not expecting her to fix the chip just do a check up, cleaning and LOOK at my chipped tooth. Is that really to much to ask?????? Now here is the kicker, My son had the next appointment after me (it was his first visit to her also). She did a check up, cleaned his teeth and recommended some other work. What?…….. She did a cleaning on his first visit? This is total insanity, chaos, cats and dogs living together, the son in the sky at night, oil and water mixing!!!!!!!! So after seven years of sweating my next visit to the dentist, this is what I get. I get to make another appointment for the dentist.

About Hygienist: Nice and helpful. Made me feel at ease.

I know this doctor: first time

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