Dr. Spiegler is a very good Dentist, however , his financial office accounting staff could use some lessons in human relations. After my family and I having been patients for at least 20 years and spending thousands of dollars with the practice we were turned over to a collections company when we had some financial problems unexpectantly develop. This was in spite of writing, admitting we were behind in payments, and telling them we would pay an amount monthly until paid in full. They had already been paid the allowed Dental Insurance portion. Then we were turned over to collections company,and the amount was Increased to pay for the cost of sending us to collections. Again, good DDS , but we chose to leave the practice. When we notified collections company and sent them a copy of the letter showing that we had offered to make arrangements, the practice still elected to keep us in collections. This was a Loss of 6 patients for them as my immediate and extended family left the practice. Good Dentist, but appears ability to pay is a chief priority. We all now have a new DDS that secured 6 new patients.
out of 5 stars
