I received postcard in the mail and tried number of time calling with no returned call. one day went without appointment. few people were waiting. i set for an hour. i noticed very one woman was had no manner the way she was talking to another person waiting with me. who wanted to understand discount listed in postcard she had just received. i found no professionalism in the staff. there was another person on phone she was also talking in bad manner about price. i thought, i do not belongs hear. I left. also their English was very poor.