Read review posted by abqdragon on Feb. 5, 2013, 9:59 a.m. for Dr. R Del Valle - Dentist

Dr. R Del Valle DDS - Dentist

3.0 based on 3 reviews

Rating out of 5 stars

Albuquerque, NM

Map & Address
Review by Stars: 2.0 on Link
Staff was friendly at the first visit, then treated me like "just another patient" in the next visit. They could not quote exact out of pocket expense at the time, then canceled an appointment for a crown to cover a root canal one day before because I had an outstanding balance. When I tried to make sense of the balance quoted, the doctor got on the phone and talked down to me. They promised to send an itemized bill the next day, I got it a month later. The difference between what I paid and the balance they wanted is the difference between what they are charging and my dental plan rate. I tried explaining this a month ago and it fell on deaf ears. Hostile dentist, to be avoided.

About Front Desk: Lupe, the front desk clerk was friendly up to where we tried to find out the difference in the bill. She was instructed by the dentist to cancel the appointment, then the dentist eventually took the phone from her while he had a patient in his chair to talk down to me. The promised bill was not sent as quickly as promised.

Front desk:

Hygiene rating:

About Hygienist: The hygienist was courteous and professional.

Hygiene time: 20

I know this doctor: 3 months

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