I had an emergency! I was at work and (picking my teeth) when all of a sudden I went through the roof in pain! A co-worker suggested I call Dr. Hylan. I was told (VERY NICELY) to come right in. Now because I am a baby, I was a little scared(ALOT). Everyone in the office treated me like I was the only one who mattered. I even met a little girl in the waiting area, who was an employees daughter, and had a great time with her. Well as it turned out, I needed an extraction. What I liked most of all was NO-ONE lied to me about how it would feel! THANK YOU! The Doc was so gentle. The assistant was GREAT! They even joke around a bit! I FEEL GREAT(minus the swelling) TODAY. So I think everyone should go to this office! i know I will return! THANKS AGAIN EVERYONE!