About Front Desk: The rudest employee I have ever experienced is the gentleman who runs the front counter. I experienced him speak negatively about patients and coworkers while I waited the 50 minutes to be seen. Then he treated me rudely when I was following up on the approval process to make sure the office had all the information they required from my other Dr's, I finally called to cancel my procedure and was asked if I would like to reschedule. When I said not at this time, the said employee hung up on me without a word. Complete lack of professionalism from top to bottom!

Front desk:

My Experience:

Duration: 2 1/2 hours