Review by
Smiling Patient
Stars:
2.0
on
2006-03-21
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had several teeth which needed implanting and whole mouth wired due to an injury. He left 2 wires in my mouth after treatment was completed. One wire was on bottom front gum area, visible to the naked eye. Which I noticed and had to wait an extended length of time for an available appointment. Another wire was found on x-rays by my general dentist. When I called to make an appointment I was given the run -around. I was told that I would need to make a consultation visit.(Not a surgical appointment, which was needed to remove the wire imbedded in my gum!) I had insurance and paid my cost share up front. Large nice facility. Very poor customer service. Stress and anxiety did not come from his initial work it was caused by poor follow-up appointments, and the very stressful customer service. If you have evidence (x-ray) that there is a wire left in your gums, you'd think the office would want to assist in correcting the problem, not make a consultation visit to see if any follow-up is necessary.
out of 5 stars
